Barberly takes payments through your own Stripe, Square, SumUp or Revolut account. Payments go straight to that account.
Before you start#
- An active account with the provider in your country
- Admin access in Barberly: the shop's provider is connected by the owner or an admin
Connect#
- In Barberly, go to PaymentsConfigure payments
- Under Connect a Payment Provider, click the provider
When the connection works, Barberly shows "You have successfully connected to payment provider" and the provider is marked Connected.
There is nothing to set up in the provider's own dashboard. Barberly does the rest.
After you connect#
On the same page:
- Turn on Enable payments
- Choose a Payment policy: how clients pay when they book. See Payment policies
- Set up tips under Tipping Options if you want
To take card payments at the desk, connect a terminal. The steps are in each provider's guide.
One provider for the shop#
The shop uses one provider at a time. To connect another one, disconnect the current provider first.
Team members can use the shop's provider or connect their own. See Individual payment providers for team members.
If connecting does not work#
- "Failed to perform payment provider authentication"
- The reason is shown under the message. Click Connect and try again.
- "This merchant account is already used in your barbershop"
- This provider account is already connected in your shop, for example as a team member's own provider. Disconnect it there first.
- "Failed to load provider data"
- Reload the page. If the message stays, disconnect the provider and connect it again.
If you need help, our support team can set it up with you.
Switch providers#
- Open the connected provider and click Disconnect payment provider, then confirm. For Revolut, click Revoke token, then Revoke and disconnect
- Connect the new provider
Saved cards stay with the provider they were saved with. After the switch, clients add their card again.
Memberships renew with the card saved at your current provider. If a member has no card there yet, the renewal is retried after 1, 3 and 5 days. The member can add a card, and you can retry the charge from the membership. It is easiest to switch between billing dates and ask members to add their card again.